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Coffee Quote by Howard Schultz

“Living in the same city as Microsoft, I’m only too aware that, even in low-technology businesses like coffee, the Next Big Thing could knock the dominant player into second place tomorrow. I keep pushing to make sure that Starbucks thinks of the Next Big Thing before it has even crossed anybody…” quote by Howard Schultz
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““Living in the same city as Microsoft, I’m only too aware that, even in low-technology businesses like coffee, the Next Big Thing could knock the dominant player into second place tomorrow. I keep pushing to make sure that Starbucks thinks of the Next Big Thing before it has even crossed anybody else’s mind. In fact, Don Valencia is working on it even as I’m writing this book.””

Howard Schultz

About This Quote

Even low‑tech sectors can be disrupted by innovative ideas, so incumbents must anticipate change before competitors do.

In simple terms: Every industry can be upended by the next big idea.

Key Takeaway

Proactive innovation prevents obsolescence.

Themes

disruption innovation strategy competition

Mood

forward‑looking strategic

Type

business strategic

When to use this quote

  • retail
  • hospitality
  • traditional media
  • logistics

Key Concepts

first‑mover advantage market foresight

Practical Applications

  • establish internal R&D labs
  • monitor emerging trends

Questions to Reflect On

  • How can a mature company stay ahead of disruptive trends?
  • What signals indicate an upcoming industry shift?
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