Quote by Greg Thain

“Consumers love novelty; businesses just call it risk”

— Ben Yoskovitz

“Where the shopper’s appetite for variety, choice and novelty are greater, the specialisation of manufacturers into product categories gives them the critical mass and…

— Greg Thain

“Any manufacturer hoping to gain influence with a retailer needs to thoroughly understand the retailers’ never-ending battle for differential advantage.”

— Greg Thain

“Experiences with finite variability become less engaging because they eventually become predictable. Businesses with finite variability are not inferior per se, they just operate…

— Nir Eyal

“Every time your customers purchase from you, they’re deciding that they value what you have to offer more than they value anything else their…

— Josh Kaufman

“Basic economic theory tells us that if you want something that’s both rare and valuable, you need something rare and valuable to offer in…

— Cal Newport

“Generics would only come in one size and variant, never be promoted through price or displays and thus would not account for much volume.…

— Greg Thain

“The primary threat to a business today is the perception by customers that all you offer is a replaceable, interchangeable commodity.”

— Leonardo Inghilleri

“This makes image a problem for retailers, owing to the broad positioning they must adopt. To”

— Greg Thain

If something's a high-margin product, I understand its importance to the store.

— Peter Marino

“Retailers are more vulnerable than manufacturers to small changes in volume because it adversely affects their asset turnover, which is a much bigger driver…

— Greg Thain

“To a greater extent than before, the retailer has to use skill and judgement to allocate scarce shelfspace.”

— Greg Thain