The longer you wait, the harder it is to provide outstanding customer service. — Bill Davidow Copy Share Image
If you only give back what you get from other people, you're not giving as much as you can. — Ron Kaufman Copy Share Image
After-sales service is more important than assistance before sales. It is through such service that one gets permanent customers. — Konosuke Matsushita Copy Share Image
If you're always doing what you've always done, you'll never see (or become) what you could be! — Ron Kaufman Copy Share Image
If you were a customer, would you come back to buy your products or services? — Ron Kaufman Copy Share Image
Passion isn't always available. The committed get things done even without it. — Ron Kaufman Copy Share Image
It is well worth remembering that the customer is the most important factor in any business. If you don't think so, try… — Napoleon Hill Copy Share Image
If it's not impossible, you may as well try. If it is impossible, at least you'll find out why. — Ron Kaufman Copy Share Image
Constant acts of goodness are worth far more than rare acts of greatness. — Ron Kaufman Copy Share Image
When the alarm bell rings, you'd better wake up and realize that the customer expects more from you today than he did… — Gary L. Tooker Copy Share Image
Always trust people and they may let you down. Always distrust people and you have let them down. — Ron Kaufman Copy Share Image
If e-mail had been around before the telephone was invented, people would have said, 'Hey, forget e-mail! With this new telephone invention… — Thomas Friedman Copy Share Image
Customer service shouldn't just be A department, it should be the entire company. — Tony Hsieh Copy Share Image
The principle was right there - you couldn't miss it. The more we did for our customers, the more they did for… — Debbi Fields Copy Share Image
How can you learn more? By admiring what you've done right? Or by studying what you've done wrong? — Ron Kaufman Copy Share Image
