“In the innovation age customer experience is key. Your impression defines their expression” — Fela Durotoye Copy Share Image
“A manager’s emotional commitment is worth more than their financial, intellectual and physical commitment combined.” — Stan Slap Copy Share Image
“You can stuff yourself with emotional fulfillment until it’s dribbling down your chin & your ego will quickly chomp it down and… — Stan Slap Copy Share Image
“When you don’t know what true for you, everyone else has unusual influence.” — Stan Slap Copy Share Image
“The economy is in ruins! Bottom line? Good management will defeat a bad economy.” — Stan Slap Copy Share Image
“Human behavior is only unpredictable and dangerous if you don’t start from humanity in the first place.” — Stan Slap Copy Share Image
“Being relevant to your customers only when you’re trying to sell something means choosing to be irrelevant to them for the rest… — Stan Slap Copy Share Image
“What managers want most from companies they stop themselves from getting. What companies want most from managers they stop them from giving.” — Stan Slap Copy Share Image
“The heart of a company’s performance is hardwired to the hearts of its managers.” — Stan Slap Copy Share Image
“The myth of management is that your personal values are irrelevant or inappropriate at work.” — Stan Slap Copy Share Image
“Emotional commitment means unchecked, unvarnished devotion to the company and its success; any legendary organizational performance is the result of emotionally committed… — Stan Slap Copy Share Image
“Leaders make a lot of mistakes but they admit those mistakes to themselves and change because of them.” — Stan Slap Copy Share Image
“The high quality of a company’s customer experience rarely has anything to do with the high price of their product.” — Stan Slap Copy Share Image
“The purpose of leadership is to change the world around you in the name of your values, so you can live those… — Stan Slap Copy Share Image
“When you’re a manager, you work for your company. When you’re a leader, your company works for you.” — Stan Slap Copy Share Image
“Your values are your essence: an undistorted mirror showing you at your pure, attractive best.” — Stan Slap Copy Share Image
“Saying, “I don’t have time for CRM.” is like saying, “I don’t have time to look at my GPS app because I… — Bobby Darnell Copy Share Image
“I call these lessons ‘learned on the fly’ because the knowledge gained from the experiences connected with them were very much akin… — Michael Delaware Copy Share Image
“The first step out of the gate has to be knowing where you want to end up. What do you really want… — Stan Slap Copy Share Image
“Try not to take this the wrong way, but your brain is smarter than you are.” — Stan Slap Copy Share Image
“Managers know what they want most: to be allowed to achieve success by leveraging who they are, not by compromising it.” — Stan Slap Copy Share Image
“Any expert will tell you that if you want emotionally committed relationships then people must be allowed to be true to who… — Stan Slap Copy Share Image
