“1. “Being able to depend on a person’s integrity lays a solid foundation for a relationship built on trust, both in business… — Susan C. Young Copy Share Image
“Healthy self-esteem rests upon a strong foundation of core values and an inclination to act and speak in alignment with those values.” — Susan C. Young Copy Share Image
“In The Art of Connection, you will learn simple, yet powerful ways to build trust and rapport for connecting with ease. By… — Susan C. Young Copy Share Image
“We’ll Leave the Light on for You! This Motel 6 slogan has been a successful marketing strategy for years because of its… — Susan C. Young Copy Share Image
“When employees lack passion, it is nearly impossible to deliver excellent customer service. Doesn’t it make you less inclined to want to… — Susan C. Young Copy Share Image
“I simply needed to excavate passion lost by being resilient, resolving the blockages, and healing. As soon as I did, the passion,… — Susan C. Young Copy Share Image
“Developing this ability instills a sixth sense for navigating human relationships with dignity, grace, and discretion, thus making an intentional and thoughtful… — Susan C. Young Copy Share Image
“Use Fun & Humor. Humor lightens spirits, comforts through a challenge, brings people together, engages, and entertains. Bring delight and joy to… — Susan C. Young Copy Share Image
“All compliments are not created equal. Some may change the trajectory of a person’s life, while others fall on deaf ears. Is… — Susan C. Young Copy Share Image
“The actor, writer, and director Woody Allen once said, “80% of success is just showing up!” You Can Show Up By .… — Susan C. Young Copy Share Image
“Unfortunately, while people may be considerate with their illness, they often lack the same consideration with their bad attitudes, not thinking twice… — Susan C. Young Copy Share Image
“When you are mindfully focused, the person with whom you are communicating feels that you are making them a priority—that you value… — Susan C. Young Copy Share Image
“To Move from Woe to Wow with an Unhappy Customer. . . Apologize • Thank your customer for raising the issue. •… — Susan C. Young Copy Share Image
“We've all been in the middle of a conversation and the person with whom we are speaking breaks eye contact, appears distracted,… — Susan C. Young Copy Share Image
“A lack of engagement sends the message that you may not care, are not interested, are too busy, or that the other… — Susan C. Young Copy Share Image
“Well Hello Halo! It is human nature for us to make generalized judgments about a person using only a couple of traits.… — Susan C. Young Copy Share Image
“Passion is a catalyst for action and provides you with the emotional stamina to stick with it, regardless of the obstacles.” — Susan C. Young Copy Share Image
“Punctuality has been called a “homely, but solid virtue.” Although it is not fancy, it is a strong reflection of a person’s… — Susan C. Young Copy Share Image
“Watch, Listen, & Learn . . . Broaden your sense of humor by watching funny movies and shows, reading funny books, visiting… — Susan C. Young Copy Share Image
“Expect good things from people; they feel it. You never know who you are going to meet, and projecting approachability will open… — Susan C. Young Copy Share Image
“A “brand” identifies how you are unique and different. It is an attention-getter to help you stack up against your competitors. It… — Susan C. Young Copy Share Image
“People must believe that you are real and are who you say you are, otherwise they will not want to do business… — Susan C. Young Copy Share Image
“Regardless of the trends we see in the deterioration of morality, respect, and values, wise people will still strive to take the… — Susan C. Young Copy Share Image
“It is hard to earn the respect of others when you do not respect yourself. Others may find it difficult to enjoy… — Susan C. Young Copy Share Image
“The difference between a positive attitude and a negative attitude can be measured by its level of energy, both inwardly and outwardly.” — Susan C. Young Copy Share Image
“To remember people’s names, Pay Attention—Minimize distractions and focus on what they are saying. Making a concerted effort to concentrate will help… — Susan C. Young Copy Share Image
“While many may claim that these virtues are old-fashioned, they are essential materials for building a solid and worthwhile foundation for your… — Susan C. Young Copy Share Image
“A smart way of using your hands to make you look more interesting, thoughtful, and self-assured is to steeple your hands and… — Susan C. Young Copy Share Image
“When you make a deliberate effort to keep your thoughts positive, and authentically feel that way, more positive outcomes are inevitable.” — Susan C. Young Copy Share Image
“To cultivate bravery and courage, ground yourself in your character values: Building a solid foundation of integrity and character will fortify your… — Susan C. Young Copy Share Image
“For sixteen years, I had a spectacular real estate career in Tallahassee, Florida. I loved receiving telephone inquiries and making cold calls.… — Susan C. Young Copy Share Image
“She is so secure in her beautifully imperfect self that she would welcome you with open arms, no judgment, and complete acceptance.” — Susan C. Young Copy Share Image
“An important part of dressing for success is not only wearing something well but making sure it is appropriate for the occasion… — Susan C. Young Copy Share Image
“As soon as someone believes you cannot be trusted, you are stopped dead in your tracks. Whether this perceived loss of trustworthiness… — Susan C. Young Copy Share Image
“Being healthy, balanced, and positive is key to making a positive first impression. How you feel about yourself sets the tone for… — Susan C. Young Copy Share Image
“The benefits you will enjoy with a positive attitude have a multiplier effect and exponentially impact your personal well-being.” — Susan C. Young Copy Share Image
“Haven’t you known people who seem to have a “sixth sense” super-power when it comes to connecting, communicating, and understanding others? These… — Susan C. Young Copy Share Image
“Your healthy self-esteem is one of the most significant and powerful drivers in your life. It drives your perceptions, attitudes, opinions, relationships,… — Susan C. Young Copy Share Image
“Helping another person will instantly shift your energy. As you go from being self-absorbed to focusing on others, miracles seem to happen.… — Susan C. Young Copy Share Image
“At any moment, you can use your face to open doors of opportunity if it demonstrates interest, enthusiasm, respect, understanding, delight, agreement,… — Susan C. Young Copy Share Image
“We've all met people who are beautiful on the outside, however, when they open their mouths to speak, they have nothing of substance to… — Susan C. Young Copy Share Image
“Being grounded in your lifelong culture and your personal perspective, you are comfortable with the way you see things and may believe it is… — Susan C. Young Copy Share Image
“A positive attitude will help you be more inspiring and motivating to others.” — Susan C. Young Copy Share Image
“The Gift that Keeps on Giving I once had a lovely real estate client named Jane who was an elderly lady living alone. Her… — Susan C. Young Copy Share Image
“Conversation starters. Icebreakers. Openers. However you choose to label them, that moment when the first words come out of your mouth can make or… — Susan C. Young Copy Share Image
“Free Flowing Dialogue “Have you ever been engaged in a conversation which was so dynamic that you were both firing on all cylinders, in… — Susan C. Young Copy Share Image
“In years gone by, particularly in the East and the South, ladies would attend charm school to learn how to elegantly stand, sit, dance,… — Susan C. Young Copy Share Image
“5 Tips for Mirroring Others 1. Body language. When they smile, you smile. When they lean back in their chair, you lean back in… — Susan C. Young Copy Share Image
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“How do you enter a room? How do you walk into a job interview? How do you approach a sales prospect for the first… — Susan C. Young Copy Share Image
“Self-confident people face their fears head-on and are willing to take risks.” — Susan C. Young Copy Share Image
“Be the Inviter “When I began my speaking career, I designed and delivered motivational programs for children teaching them success skills for life. Before… — Susan C. Young Copy Share Image