“Any time you put yourself on the line, you risk (and maybe fear) failing, falling, being embarrassed, or looking stupid—none of which… — Susan C. Young Copy Share Image
“When people are like you, conversations flow naturally and feel more relaxed, don’t they? You know what to say, how to talk,… — Susan C. Young Copy Share Image
“Whether your awareness is focused on your own emotions and perceptions or directed toward the preferences, needs, and feelings of others, being… — Susan C. Young Copy Share Image
“A positive attitude will not only make you more fun to be around, but it will bring more happiness and joy both… — Susan C. Young Copy Share Image
“People who cast a negative energy can make us feel doubtful, devalued, and disrespected. In response, we contract and are left cold… — Susan C. Young Copy Share Image
“To cultivate bravery and courage, avoid the bystander effect. Rather than standing on the sidelines watching other people achieve their goals, jump… — Susan C. Young Copy Share Image
“Conversation Starters. Your first words will not only shape your first impression, but they can create amazing connections, lead you to your… — Susan C. Young Copy Share Image
“Every time you speak, you are using your voice to connect with others, whether it is in-person, on the phone, or in… — Susan C. Young Copy Share Image
“The consistency of their moods and emotions creates a predictable and consistent outcome that can be reassuring in our turbulent times. You… — Susan C. Young Copy Share Image
“The first step in getting unstuck and moving forward is to examine what is holding you back from taking action. The power… — Susan C. Young Copy Share Image
“Add a fresh twist of creativity to make a stellar impression which people won’t soon forget. Granted, your venue will determine how… — Susan C. Young Copy Share Image
“An Unapproachable person may be exhibiting behaviors which are . . . • Tense and prickly. • Remote and preoccupied. • Cold… — Susan C. Young Copy Share Image
“It is crucial to understand that there are myriad interpretations of behavior. When you subscribe only to yours, you may begin to… — Susan C. Young Copy Share Image
“At networking events, I am a heat-seeking missile for happy, vibrant people. With experience and practice, you can develop a sixth sense… — Susan C. Young Copy Share Image
“It is through these facial expressions that we write and feel our life story, create lifelong social habits—through which we are received… — Susan C. Young Copy Share Image
“Mix • Be situationally aware and pay attention to the people in the room. • Introduce guests or help strike up a… — Susan C. Young Copy Share Image
“Mirroring is a powerful neuro-linguistic programming technique that can be used to bond with others, build rapport, and reach mutual understanding more… — Susan C. Young Copy Share Image
“As a young girl, I allowed my self-esteem to be determined by others’ opinions, and I devoted incredible energy tuning into how… — Susan C. Young Copy Share Image
“When employees are motivated and love what they do you will see higher productivity, less turnover, healthier communication, increased loyalty, and a… — Susan C. Young Copy Share Image
“Admittedly, there will be times when you must interact on a superficial level and adjust your behavior to fit in, go along… — Susan C. Young Copy Share Image
“The process of attentive listening makes the other person feel important, valued, and heard. For Nick, listening was, and still is, love.… — Susan C. Young Copy Share Image
“Allow your natural personality to shine through without pretending to be someone you're not, or you may be stuck with that label… — Susan C. Young Copy Share Image
“As with construction, your personal integrity is the firm foundation upon which you can build a strong character, rewarding life, and healthy… — Susan C. Young Copy Share Image
“Someone who is being gracious, kind, and passionate is more likely to achieve what they want in life than someone who is… — Susan C. Young Copy Share Image
“Life rewards action. To get from where you are now to where you want to be requires forward movement and momentum. Although… — Susan C. Young Copy Share Image
“Do you genuinely love people? Or at least make an effort to like them? Your first impressions will be made easier and… — Susan C. Young Copy Share Image
“Authenticity respects the ebb and flow between positive and negative. The people who really know you will understand that you are not… — Susan C. Young Copy Share Image
“Approaching others with a loving heart enables you to be more caring, compassionate, and empathetic. What’s not to love about that?” — Susan C. Young Copy Share Image
“When in doubt, give it out. Regardless of what is happening in your life, there is always someone else worse off that… — Susan C. Young Copy Share Image
“We can choose how we present ourselves to the world—and we should. From a sales perspective, who would you rather work with?… — Susan C. Young Copy Share Image
“Begin to take the initiative when you want to meet someone new. Be the one who steps forward first. Simply say hello… — Susan C. Young Copy Share Image
“Well-crafted and open-ended questions typically begin with What, Why, When, Who, How, and Where, all of which can prompt the most delightful… — Susan C. Young Copy Share Image
“Using names with respect and consideration tells a person that you care, are present and engaged, and that you are genuinely interested… — Susan C. Young Copy Share Image
“The days of the pushy salesmen and self-serving narcissists are over. That type of behavior quickly alienates and pushes people away because… — Susan C. Young Copy Share Image
“Like everything else in our world, we too are energy. Each one of us is an energy being releasing our own distinctive… — Susan C. Young Copy Share Image
“Upbeat people make us feel appreciated, important, and fantastic. These are the folks who expand and warm us with their positive energy.” — Susan C. Young Copy Share Image
“We've all met people who are beautiful on the outside, however, when they open their mouths to speak, they have nothing of… — Susan C. Young Copy Share Image
“Become a lifelong learner. Read books, watch videos, listen to audio, and seek lessons for learning how to live your best life… — Susan C. Young Copy Share Image
“The Swiss psychiatrist Carl Jung (1875-1961) first introduced the concept of "synchronicity" to describe the meaningful coincidences which occur in our lives… — Susan C. Young Copy Share Image
“If you were to spend your own time and money to hire a consultant, coach, or trainer, wouldn’t it give you more… — Susan C. Young Copy Share Image
“We've all met people who are beautiful on the outside, however, when they open their mouths to speak, they have nothing of substance to… — Susan C. Young Copy Share Image
“Being grounded in your lifelong culture and your personal perspective, you are comfortable with the way you see things and may believe it is… — Susan C. Young Copy Share Image
“A positive attitude will help you be more inspiring and motivating to others.” — Susan C. Young Copy Share Image
“The Gift that Keeps on Giving I once had a lovely real estate client named Jane who was an elderly lady living alone. Her… — Susan C. Young Copy Share Image
“Conversation starters. Icebreakers. Openers. However you choose to label them, that moment when the first words come out of your mouth can make or… — Susan C. Young Copy Share Image
“Free Flowing Dialogue “Have you ever been engaged in a conversation which was so dynamic that you were both firing on all cylinders, in… — Susan C. Young Copy Share Image
“In years gone by, particularly in the East and the South, ladies would attend charm school to learn how to elegantly stand, sit, dance,… — Susan C. Young Copy Share Image
“5 Tips for Mirroring Others 1. Body language. When they smile, you smile. When they lean back in their chair, you lean back in… — Susan C. Young Copy Share Image
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“How do you enter a room? How do you walk into a job interview? How do you approach a sales prospect for the first… — Susan C. Young Copy Share Image
“Self-confident people face their fears head-on and are willing to take risks.” — Susan C. Young Copy Share Image
“Be the Inviter “When I began my speaking career, I designed and delivered motivational programs for children teaching them success skills for life. Before… — Susan C. Young Copy Share Image
