The 'value added' for most any company, tiny or enormous, comes from the Quality of Experience provided. — Tom Peters Copy Share Image
Quality involves living the message of the possibility of perfection and infinite improvement, living it day in and day out, decade by… — Tom Peters Copy Share Image
The hyperfast-moving, wired-up, reengineered, quality-obsessed organization will succeed or fail on the strength of the trust that its managers place in the… — Tom Peters Copy Share Image
Without exception, the dominance and coherence of culture proved to be an essential quality of the excellent companies. — Tom Peters Copy Share Image
Authors and publishers want fair compensation and a means of protecting content through digital rights management. Vendors and technology companies want new… — Tom Peters Copy Share Image
We all know of the dangers and inequities of the traditional digital divide: People who have good access tocomputer networks have a… — Tom Peters Copy Share Image
How do you humiliate and demean someone and then expect him or her to care about product quality. — Tom Peters Copy Share Image
Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures. — Tom Peters Copy Share Image
It doesn't matter what product or service you're offering; there is unlimited ability to improve the quality of anything. — Tom Peters Copy Share Image
You will be remembered, in the long haul, for the quality of your work, not the quantity of your work. No one… — Tom Peters Copy Share Image
Start by identifying the qualities or characteristics that make you distinctive from your competitors - or your colleagues. What have you done… — Tom Peters Copy Share Image
The market may never coalesce around one basic design, or even around two or three dominant devices. — Tom Peters Copy Share Image
If, as I anticipate, a wide array of personal, portable information/communication devices becomes increasingly important and widespread for information-intensive users, it will be a… — Tom Peters Copy Share Image
Anybody who is an entrepreneur is a person who essentially has impaired judgment. The odds of success are zilch. — Tom Peters Copy Share Image
Leaders' careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for. — Tom Peters Copy Share Image
I don't know what it means to manage the human imagination, but I do know that imagination is the main source of value in… — Tom Peters Copy Share Image
If there is a single tragic flaw that mars our biggest enterprises, it is conservatism - the failure to fail, and fail big, in… — Tom Peters Copy Share Image
Think about the market, think about the design, and think about who is going to design for that market. Hit the mark. — Tom Peters Copy Share Image
“The “Excellence Standard” is not about Grand Outcomes. In Zenlike terms, all we have is today. If the day’s work cannot be assessed as… — Tom Peters Copy Share Image
