“I knew this was a critically important finding in my research, so I spent several hundred interviews trying to better understand the… — Brené Brown Copy Share Image
“When we apologize for something we’ve done, make amends, or change a behavior that doesn’t align with our values, guilt—not shame—is most… — Brené Brown Copy Share Image
“Everyone wants to know why customer service has gone to hell in a handbasket. I want to know why customer behavior has… — Brené Brown Copy Share Image
“What’s the difference between shame and guilt? The majority of shame researchers and clinicians agree that the difference between shame and guilt… — Brené Brown Copy Share Image
“Along with many other professionals, I’ve come to the conclusion that shame is much more likely to lead to destructive and hurtful… — Brené Brown Copy Share Image
“Speaking truth to bullshit and practicing civility start with knowing ourselves and knowing the behaviors and issues that both push into our… — Brené Brown Copy Share Image
“Research shows that playing cards once a week or meeting friends every Wednesday night at Starbucks adds as many years to our… — Brené Brown Copy Share Image
“As I asked more pointed questions about the choices and behaviors Wholehearted men and women made to reduce anxiety, they explained that… — Brené Brown Copy Share Image
“When I interviewed the participants whom I’d describe as living a Wholehearted life about the same topic, they consistently talked about trying… — Brené Brown Copy Share Image
I'm just going to say it: I'm pro-guilt. Guilt is good. Guilt helps us stay on track because it's about our behavior.… — Brene Brown Copy Share Image
“simply a member of a culture that at one time normalized that behavior, it shaped us. We can’t undo that level of… — Brené Brown Copy Share Image
Courage is like—it’s a habitus, a habit, a virtue: You get it by courageous acts. It’s like you learn to swim by… — Brené Brown Copy Share Image
“When we pretend that we can avoid vulnerability we engage in behaviors that are often inconsistent with who we want to be.” — Brené Brown Copy Share Image
“Group A defined the challenge of anxiety as finding ways to manage and soothe the anxiety, while Group B clearly defined the… — Brené Brown Copy Share Image
“What behaviors are rewarded? Punished? Where and how are people actually spending their resources (time, money, attention)? What rules and expectations are… — Brené Brown Copy Share Image
“always put off writing by reorganizing my entire house and spending way too much time and money buying office supplies and organizing systems. Every… — Brené Brown Copy Share Image
I carry a small sheet of paper in my wallet that has written on it the names of people whose opinions of me matter.… — Brené Brown Copy Share Image
Waking up every day and loving someone who may or may not love us back, whose safety we can't ensure, who may stay in… — Brene Brown Copy Share Image
“No matter how separated we are by what we think and believe, we are part of the same spiritual story.” — Brené Brown Copy Share Image
Perfectionism is self-destructive simply because there is no such thing as perfect. Perfection is an unattainable goal. Additionally, perfectionism is more about perception -… — Brené Brown Copy Share Image
Shame corrodes the very part of us that believes we are capable of change. — Brené Brown Copy Share Image
If you're also in the arena and you're putting your ideas out and you're owning them and you're saying "I disagree with you about… — Brené Brown Copy Share Image
“I found that men and women with high levels of shame resilience share these four elements: They understand shame and recognize what messages and… — Brené Brown Copy Share Image
