Your customers are judging every aspect of every transaction and rating everything, from friendliness of people to ease of doing business to quality of product to service after the sale. — Jeffrey Gitomer Copy Share Image
Loyalty is earned with friendliness, responsiveness, ease of doing business, fair value, and the good feeling customers get when they call you, visit you, or interact with you. — Jeffrey Gitomer Copy Share Image
The more a prospective customer clicks on you and your stuff, the easier it is for them to make a buying decision in your… — Jeffrey Gitomer Copy Share Image
If you want to be the best salesperson, first you must be the best person. — Jeffrey Gitomer Copy Share Image
Most salespeople are half prepared. They know everything about their company and their product. They know nothing about their prospect. — Jeffrey Gitomer Copy Share Image
What is a positive attitude? The simple definition is the way you dedicate yourself to the way you think. Interestingly, it's also the definition… — Jeffrey Gitomer Copy Share Image
The love of what you do, combined with your belief in what you do, will not determine your success. It will determine how hard… — Jeffrey Gitomer Copy Share Image
In business, your positive thoughts and lifestyle choices lead to your personal success and your career success. — Jeffrey Gitomer Copy Share Image
The reason Trust is requested is because the person seeking Trust realizes that Trust is the key to Yes. — Jeffrey Gitomer Copy Share Image
Being honest when you're dealing with others is easier to do because your honesty is on the table for all to view...Being honest with… — Jeffrey Gitomer Copy Share Image
Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way? — Jeffrey Gitomer Copy Share Image
