If you're flying everyone Business and First Class to meet customers, it's a pretty substantial expense, and none of that benefits customers. — Andy Jassy Copy Share Image
The company has been clear from the start that we try to serve customers long-term, and long-term investors are going to be… — Andy Jassy Copy Share Image
You can't just go careening toward your idea without checking in with customers and people who might use it and making sure… — Andy Jassy Copy Share Image
I mean it's easy to have a website. It's inexpensive to do so, and most of the small businesses have that, but… — Andy Jassy Copy Share Image
You have to know what your customers think about your product and where you sit, relatively speaking. You have to know what's… — Andy Jassy Copy Share Image
A lot of times in intense moments, you tend to play conservatively because you're just trying to avoid losing, as opposed to trying to… — Andy Jassy Copy Share Image
We compete with very large companies. These are companies like Walmart and Target and Kroger and some very successful digital companies like eBay and… — Andy Jassy Copy Share Image
Customers will always be nervous about lock-in, and I think the experience they had particularly with a company like Oracle, where it's a really… — Andy Jassy Copy Share Image
Our leadership principles often have tension in them. And I think that's actually a good thing and it makes sense. — Andy Jassy Copy Share Image
Everybody at the company has the freedom - and really, the expectation - to critically look at how it can be better and then… — Andy Jassy Copy Share Image
When you have a sitting president who's willing to publicly show his disdain for a company and the leader of a company, it's very… — Andy Jassy Copy Share Image
The reason Netflix chose to use AWS is because they knew they'd be treated as every bit as important a customer as Amazon the… — Andy Jassy Copy Share Image
Some businesses take off in the first year, and others take many years. — Andy Jassy Copy Share Image
For us, employee safety is priority number one for us in our fulfillment centers. — Andy Jassy Copy Share Image
You have to challenge people, often people who know a lot more about a subject than you do. — Andy Jassy Copy Share Image
