Appropriate Quote by Susan Ward

Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers.

— Ross Perot

Make it easy for your customers to talk to you.

— Kevin Stirtz

Approach each customer with the idea of helping him or her solve a problem or achieve a goal, not of selling a product or…

— Brian Tracy

Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.

— Ron Kaufman

Find out what the customer wants and then make it better.

— Frank Perdue

Communicate. Listen to your customers, associates and competitors.

— J. Willard Marriott

There's no great mystery to satisfying your customers. Build them a quality product and treat them with respect. It's that simple.

— Lee Iacocca

Put your consumers in focus, and listen to what they're actually saying, not what they tell you.

— Daniel Ek

Make your product easier to buy than your competition, or you will find your customers buying from them, not you.

— Mark Cuban

If you don't talk to your customers, how will you know how to talk to your customers?

— Will Evans

Listen to your customers, not your competitors.

— Joel Spolsky

“ASK YOURSELF: How can you utilize active listening to provide sensational customer service? How will this help resolve complaints from unhappy customers? • Give…

— Susan C. Young