Business Quote by Stephen O’Grady
““There are many potential explanations for the less-than-robust performance, but IBM’s current strategy suggests that one component at least is a challenge to the traditional shrink-wrapped software business. As much as any software provider in the industry, IBM’s software business was optimized and built for a traditional enterprise procurement model. This typically involves lengthy evaluations of software, commonly referred to as “bake-offs,” followed by the delivery of a software asset, which is then installed and integrated by some combination of buyer employees, IBM services staff, or third-party consultants. This model, as discussed previously, has increasingly come under assault from open source software, software offered as a pure service or hosted and managed on public cloud infrastructure, or some combination of the two. Following the multi-billion dollar purchase of Softlayer, acquired to beef up IBM’s cloud portfolio, IBM continued to invest heavily in two major cloud-related software projects: OpenStack and Cloud Foundry. The latter, which is what is commonly referred to as a Platform-as-a-Service (PaaS) offering, may give us both an idea of how IBM’s software group is responding to disruption within the traditional software sales cycle and their level of commitment to it. Specifically, IBM’s implementation of Cloud Foundry, a product called Bluemix, makes a growing portion of IBM’s software portfolio available as a consumable service. Rather than negotiate and purchase software on a standalone basis, then, IBM customers are increasingly able to consume the products in a hosted fashion.””
About This Quote
Source Speech: Industry Analysis, 2012
IBM’s legacy software model relies on lengthy procurement and on‑premise installation, now threatened by open‑source, SaaS, and cloud services.
In simple terms: IBM’s old sales approach is being challenged by cloud‑based delivery models.
Adapt to cloud services or risk obsolescence.
Themes
Mood
Type
When to use this quote
- enterprise IT planning
- software vendor strategy
- cloud migration decisions
- customer procurement processes
Key Concepts
Questions to Reflect On
- How can traditional vendors redesign value propositions for cloud?
- What risks arise from rapid cloud adoption?
IBM may still benefit from hybrid models, but pure cloud services dominate future demand.