Business Quote by Stephen O’Grady
““The fact is that the majority of software businesses today are leaving money on the table by focusing strictly on the production and delivery of software at the expense of other customer needs in the process, whether that’s operational assistance (services), improved decision-making (telemetry analytics), or the ability to amortize their capital outlay over longer periods of time (subscription models).””
About This Quote
Software firms often miss revenue by only delivering products, neglecting services, analytics, and subscription models that meet broader customer needs.
In simple terms: Missing revenue by ignoring services and subscriptions.
Expand beyond product delivery.
Themes
Mood
Type
When to use this quote
- product strategy
- sales planning
- customer success
- financial forecasting
Key Concepts
Questions to Reflect On
- How can you balance product excellence with service expansion?
- What subscription model fits your market?
Shifting focus can strain resources and require new expertise.