Competence Quote by Simon Sinek
“Trust has two dimensions: competence and integrity. We will forgive mistakes of competence. Mistakes of integrity are harder to overcome.”
About This Quote
Source Talk: TEDx, 2018
Trust depends on both skill and moral character; skill errors can be forgiven, but character breaches are harder to heal.
In simple terms: Trust needs competence and integrity; integrity breaches are tougher.
Build both skill and moral character.
Themes
Mood
Type
When to use this quote
- team building
- customer service
- crisis management
Key Concepts
Questions to Reflect On
- How do you rebuild trust after a breach?
- What actions demonstrate integrity?
People may overlook repeated competence failures.