Giving Quote by Ron Kaufman
“Giving great service requires the right people and the right service tools.”
About This Quote
Source Book: Service Excellence, 2013
Effective service depends on capable staff and proper tools.
In simple terms: Right people and tools enable great service.
Key Takeaway
Invest in people and tools for service quality.
Themes
customer service
team building
efficiency
Mood
practical
focused
Type
business
instructional
When to use this quote
- hospitality
- retail
- call centers
Key Concepts
human resources
technology
Questions to Reflect On
- What training improves service?
- How to choose right tools?
A Different Perspective
Tools alone cannot fix poor culture.
![“His Majesty [the Lord] . . . rewards great services with trials, and there can be no better reward, for out of trials springs love for God.” quote by Teresa of Avila](https://sms4smile.com/quotes/img-quotes/176/teresa-of-vila-1246_god_his-majesty-the-lord-rewards-great-servi_1239140.jpg)
