Competing Product Quote by Nir Eyal
““Once users have invested the effort to acquire a skill, they are less likely to switch to a competing product.””
About This Quote
Source Book: Hooked, 2014
Invested effort creates attachment, making users reluctant to abandon a skill or product.
In simple terms: Effort builds loyalty.
Leverage commitment to retain users.
Themes
Mood
Type
When to use this quote
- app onboarding
- skill training
- customer retention
Key Concepts
Questions to Reflect On
- What habits anchor you?
- How can you break unhelpful loyalty?
Switching can be beneficial for growth.