Business Quote by Laszlo Bock
““When employees trust the leadership, they become brand ambassadors and in turn cause progressive change in their families, society, and environment. The return on investment to business is automatic, with greater productivity, business growth, and inspired customers.” Contrast””
About This Quote
Source Book: Work Rules! by Laszlo Bock, 2015
When employees trust leaders, they become advocates, driving positive change beyond the workplace into families and society, yielding business benefits automatically.
In simple terms: Trust turns employees into brand ambassadors, boosting growth.
Key Takeaway
Build trust to unlock broader impact.
Themes
trust
leadership
brand advocacy
social impact
productivity
Mood
inspirational
practical
Type
business
motivational
When to use this quote
- team meetings
- customer service training
- community outreach
Key Concepts
organizational behavior
psychology
marketing
Questions to Reflect On
- How can leaders sustain trust over time?
- What actions most quickly erode trust?
A Different Perspective
Trust can be fragile and hard to rebuild once broken.
![“[S]ometimes, when you are a food person, the possible irrelevance of what you are doing doesn’t cross your mind until it’s too late. (Once, for example, when I was just starting out in the food business, I was hired by the caper people to develop a lot of recipes using capers, and it was weeks of…” quote by Nora Ephron](https://sms4smile.com/quotes/img-quotes/d79/nora-ephron-1217_business_s-ometimes-when-you-are-a-food-person-th_980.jpg)
![“If the State does not acquire supremacy over [vast private] enterprises, it becomes their puppet, and they become the real State.” quote by Bertrand Russell](https://sms4smile.com/quotes/img-quotes/bad/bertrand-russell-69_acquire_if-the-state-does-not-acquire-supremacy_1379.jpg)