Doing the right thing Quote by Laszlo Bock
““We’ve found that trusting people to do the right thing generally results in them doing the right thing. Allowing people to reward one another facilitates a culture of recognition and service, and is a way to show employees that they should be thinking like owners rather than serfs.””
About This Quote
Source Speech: Google re:work Conference, 2015
Trusting employees to act responsibly encourages ownership and mutual recognition, fostering a service‑oriented culture.
In simple terms: Trust leads to responsibility and recognition.
Empower staff to act like owners.
Themes
Mood
Type
When to use this quote
- team meetings
- performance reviews
- employee onboarding
- leadership training
Key Concepts
Questions to Reflect On
- How can leaders balance trust with accountability?
- What incentives reinforce ownership?
If employees lack clear expectations, trust may be misplaced.