Communication Quote by Kerry Patterson
““If you persist over time, refusing to take offense, making your motive genuine, showing respect, and constantly searching for Mutual Purpose, then the other person will almost always join you in dialogue.””
About This Quote
Source Book: Crucial Conversations by Kerry Patterson et al., 2002
Sustained, respectful dialogue with genuine intent and shared purpose eventually brings others into constructive conversation.
In simple terms: Respectful, purposeful dialogue builds cooperation.
Practice patience and seek mutual purpose.
Themes
Mood
Type
When to use this quote
- team meetings
- family disputes
- negotiations
- customer service
- mediations
Key Concepts
Questions to Reflect On
- What purpose can you propose to align interests?
- How can you stay unoffended during conflict?
Opponents may remain hostile despite best efforts.