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Communication Quote by Kerry Patterson

“Methods include cutting others off, overstating your facts, speaking in absolutes, changing subjects, or using directive questions to control the conversation.” quote by Kerry Patterson
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““Methods include cutting others off, overstating your facts, speaking in absolutes, changing subjects, or using directive questions to control the conversation.””

Kerry Patterson

About This Quote

Source Book: Crucial Conversations, 2002

Manipulative tactics in dialogue aim to dominate and derail honest communication.

In simple terms: People use tactics to control conversations.

Key Takeaway

Identify and avoid manipulative dialogue tactics.

Themes

communication conflict resolution psychology ethics

Mood

cautious instructive

Type

advice psychological

When to use this quote

  • team meetings
  • negotiations
  • personal relationships
  • public speaking

Key Concepts

manipulation control tactics dialogue dynamics

Questions to Reflect On

  • How can you steer a conversation back to openness?
  • What signs indicate a conversation is being controlled?
A Different Perspective

These tactics can damage trust and collaboration.

2.8 out of 5 (6 ratings)

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