Communication Quote by Kerry Patterson
““Methods include cutting others off, overstating your facts, speaking in absolutes, changing subjects, or using directive questions to control the conversation.””
About This Quote
Source Book: Crucial Conversations, 2002
Manipulative tactics in dialogue aim to dominate and derail honest communication.
In simple terms: People use tactics to control conversations.
Identify and avoid manipulative dialogue tactics.
Themes
Mood
Type
When to use this quote
- team meetings
- negotiations
- personal relationships
- public speaking
Key Concepts
Questions to Reflect On
- How can you steer a conversation back to openness?
- What signs indicate a conversation is being controlled?
These tactics can damage trust and collaboration.