“People who are gifted at dialogue keep a constant vigil on safety. They pay attention to the content—that’s a given—and they watch… — Kerry Patterson Communication Copy Share Image
“Methods include cutting others off, overstating your facts, speaking in absolutes, changing subjects, or using directive questions to control the conversation.” — Kerry Patterson Communication Copy Share Image
“Maybe we honor the abusive style of so many coaches and other public figures because their public actions lend credibility to our… — Kerry Patterson Copy Share Image
“For example, obesity costs the average person an extra $1,429 per year in increased health care costs. But since we’re not required… — Kerry Patterson Average person Copy Share Image
“If the story is unflattering and the feeling is anger, adrenaline kicks in. Under the influence of adrenaline, blood leaves our brains… — Kerry Patterson Anger Copy Share Image
“Second, clarify what you really don't want. This is the key to framing the and question. Think of what you are afraid… — Kerry Patterson Bad thing Copy Share Image
“We’re asking you to recode silence and violence as signs that people are feeling unsafe. We’re asking you to fight your natural… — Kerry Patterson Silence Copy Share Image
“Let’s say that your significant other has been paying less and less attention to you. You realize he or she has a… — Kerry Patterson First place Copy Share Image
“The average human being is actually quite bad at predicting what he or she should do in order to be happier, and… — Kerry Patterson Happiness Copy Share Image
“When under attack, our heart can take a similarly sudden and unconscious turn. When faced with pressure and strong opinions, we often… — Kerry Patterson Stop worrying Copy Share Image
“What do I really want for myself? What do I really want for others? What do I really want for the relationship?… — Kerry Patterson Copy Share Image
“People who are skilled at dialogue do their best to make it safe for everyone to add their meaning to the shared… — Kerry Patterson Communication Copy Share Image
“It’s the most talented, not the least talented, who are continually trying to improve their dialogue skills. As is often the case,… — Kerry Patterson Communication Copy Share Image
“If you persist over time, refusing to take offense, making your motive genuine, showing respect, and constantly searching for Mutual Purpose, then… — Kerry Patterson Communication Copy Share Image
“In perhaps the most revealing of all the health-related studies, a group of subjects who had contracted malignant melanoma received traditional treatment… — Kerry Patterson Communication skills Copy Share Image
