Being responsible Quote by Ken Blanchard
“If we want people on the front lines of companies to be responsible for making good business decisions, they must have the same information that managers use to make good business decisions.”
About This Quote
Source Book: The One Minute Manager by Ken Blanchard and Spencer Johnson, 1982
Front‑line employees need the same data as managers to make sound decisions.
In simple terms: Give workers the same information as leaders.
Share critical data with all decision‑makers.
Themes
Mood
Type
When to use this quote
- sales teams
- project managers
- customer service reps
- product development groups
Key Concepts
Questions to Reflect On
- What data is essential for front‑line success?
- How can you filter information effectively?
Information overload can overwhelm staff.