““ Eye Contact Shakespeare called the eyes the windows of the soul. In fact, your eye contact signals more to another person than any other nonverbal behavior. When you first see someone across the room, catching that person’s eye, like smiling, is a clear way to indicate interest. If someone meets your glance, it is an indication that he or she too may be interested in talking. As you evaluate the situation, keep in mind that there are degrees of approachability. Some people may be interested in no more than a smile or a brief hello, while others would enjoy a brief exchange or even a conversation. The trick is to provide enough of an opener that you will receive further information on which to base your next move. One thing you can be almost sure of, though, is that a person who responds to your eye contact by looking away is not interested in pursuing further interaction. It is also possible that the other person might feel anxious as well. Reading other people takes practice. Sometimes a socially anxious person will look away—if you tend to do this, try to stop. As I said, looking away is generally read as a signal that you are not interested. If you avoid eye contact, the person you are talking to may read it as boredom. And some people read avoiding eye contact as a sign of dishonesty. Once you are engaged in conversation, direct eye contact reiterates your interest and says that you are really listening to the other person. To maintain friendly, interested eye contact, use the guidelines below. But first, don’t stare. Staring intently can make other people uncomfortable. Instead, vary your focus to different parts of the face, so long as it returns to the eyes. NOTE: As you go through this outline of social skills, remind yourself that your purpose is not to be mechanical. Instead, use this chapter as a baseline of information that you can check against your own interactive skills.””
