Customer Quote by Harry Enfield
“In private companies that are successful, the management have learnt to put their staff first, customers second, shareholders last.”
About This Quote
Source Interview: The Guardian, 2010
Successful companies prioritize staff happiness, then customers, and finally shareholders, emphasizing people over profit.
In simple terms: Put staff first, then customers, then shareholders.
Key Takeaway
Adopt people‑first business model.
Themes
leadership
priorities
business ethics
Mood
thoughtful
optimistic
Type
business
advice
When to use this quote
- company culture
- customer service
- shareholder meetings
- HR policies
Key Concepts
human‑centered management
stakeholder theory
Questions to Reflect On
- How can you balance profit with people?
- What metrics reflect staff wellbeing?
A Different Perspective
Profit pressures can conflict with this hierarchy.
