Expectations Quote by Greg Gianforte
“As the Internet has sped up the consumer experience, customer expectations are higher.”
About This Quote
Source Speech: Economic Forum, 2023
Rapid internet speeds raise consumer expectations, demanding faster, higher‑quality service and experiences.
In simple terms: Internet speeds increase consumer expectations.
Adapt services to meet higher expectations.
Themes
Mood
Type
When to use this quote
- e‑commerce
- streaming services
- online banking
- retail
- travel
Key Concepts
Questions to Reflect On
- How can businesses balance speed and quality?
- What innovations can meet rising expectations?
Higher expectations can strain resources and cause dissatisfaction.