Customer Quotes

548 Customer quotes by 314 unique authors

Selling concerns itself with the tricks and techniques of getting people to exchange their cash for your product. It is not concerned with the values… — Theodore Levitt
Ask any Ferrari, Porsche or Ray-Ban salesperson about their average customer and you will very likely hear that he is not, as the adverts would… — Richard Hammond
In writing advertising it must always be kept in mind that the customer often knows more about the goods than the advertising writers because they… — John Wanamaker
I have been offered the highest paid contracts in the world. I refused them all. It's not my thing. I don't want to cheat people.… — Azzedine Alaia
Industrial design keeps the customer happy, his client in the black and the designer busy. — Raymond Loewy
The web is the ultimate customer-empowering environment. He or she who clicks the mouse gets to decide everything. It is so easy to go elsewhere;… — Jakob Nielsen
Usability rules the web. Simply stated, if the customer can't find a product, then he or she will not buy it. — Jakob Nielsen
Customer will create most value for you at point he thinks you're creating most value for him. — Don Peppers
Empathy is the ultimate form of customer insight. — Don Peppers
Any time a customer comes into contact with any aspect of a business, however remote, is an opportunity to form an impression. — Jan Carlzon
Hierarchy is an organization with its face toward the CEO and its ass toward the customer. — Jack Welch
Well, I kind of think that the opposite is true. The customer is rarely right. And that is why you must seize the control of… — Charlie Trotter
The secret of successful retailing is to give your customers what they want. And really, if you think about it from the point of view… — Sam Walton
You will deal with ignorant, opinionated and innocent people. You will often have an opportunity to cheat them. If they could, they would cheat you,… — Alexander Turney Stewart
Innovation is the creation and delivery of new customer value in the marketplace. — Michael J. Gelb
How do we professionally manage content? We don’t. We shouldn’t manage content in the same way that we shouldn’t manage technology. Content and technology are… — Gerry McGovern
It's actually as simple as this. New authors, building their customer base, need physical bookshops. Physical bookshops are lovely tactile, friendly, expert, welcoming places. Physical… — Tim Waterstone
To quote a recent customer email, “I really appreciate your thoughtful and professional response. I don’t get that a lot from customer service. Usually, it’s… — Matt Mickiewicz
Keep the customer actively involved throughout your presentation, and watch your results improve. — Harvey Mackay
The purpose of a business is to create and keep a customer. All business activities must be focused on this central purpose. — Brian Tracy
Big Government is erecting a panopticon state - one that sees everything, and regulates everything. It’s great “customer service,” except that you can never get… — Mark Steyn
My advice for an entrepreneur just starting out is to differentiate yourself. Why are you different? What’s important about you? Why does the customer need… — Sara Blakely
It is said if an organization listens to the complaint of a customer and the problem is fixed, the customer remains a loyal customer and… — Phil Pringle
It's important to think of every customer as an online celebrity with followers, friends, & above all influence — Dave Kerpen
The easiest and most powerful way to increase customer loyalty is really very simple. Make your customers happy. — Kevin Stirtz

Who Wrote These Customer Quotes

314 authors contributed a total of 548 Customer Quotes, led by these top contributors: