Customer Quotes

548 quotes by 344 authors

The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works. — Jeff Bezos
If you're competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering. — Jeff Bezos
We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect… — Jeff Bezos
To give money to a woman - and here I must speak as a man - is to deny her special quality, her irreplaceability, and… — James Buchan
Only institutions that go about the old-fashioned business of taking in deposits from customer A and lending them out to customer B should be called… — Graydon Carter
There are only three measurements that tell you nearly everything you need to know about your organization's overall performance: employee engagement, customer satisfaction, and cash… — Jack Welch
In an organization of any significant size, the executives cannot create the future single-handedly. They must develop the enterprise in a constellation of teams within… — Karl Albrecht
Our business is about technology, yes. But it's also about operations and customer relationships. — Michael Dell
The interesting thing is when we design and architect a server, we don't design it for Windows or Linux, we design it for both. We… — Michael Dell
I think Amazon is the preeminent pioneer in building a new way of doing commerce: personalized, database-driven commerce, where the big value is not in… — Andy Grove
Businesses once grew by one of two ways; grass roots up, or by acquisition... Today businesses grow through alliances - all kinds of dangerous alliances.… — Peter Drucker
Customer service is the new marketing. — Derek Sivers
Customer satisfaction is worthless. Customer loyalty is priceless. — Jeffrey Gitomer
Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way? — Jeffrey Gitomer
Memorable customer service can only take place in a human-to-human situation. — Jeffrey Gitomer
The most important adage and the only adage is, the customer comes first, whatever the business, the customer comes first. — Kerry Stokes
Follow the customer, if they change, we change. — Terry Leahy
You must never actually cheat the customer, even if you can. You must make her happy and satisfied, so she will come back. — Alexander Turney Stewart
When you can show concern about what matters to your customer, that's Business to Customer Loyalty, and you can bet on it, you've just acquired… — Albert Houtum-Schindler
We will ensure that associates continue to possess unsurpassed product knowledge and maintain their dedication to customer service and respect for their colleagues and for… — Arthur Blank

Who Wrote These Customer Quotes

344 authors contributed a total of 548 Customer Quotes, led by these top contributors: