« All Customer Quotes · Jeffrey Gitomer's Page
Customer Quotes by Jeffrey Gitomer
- Customer satisfaction is worthless. Customer loyalty is priceless.
- Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
- Memorable customer service can only take place in a human-to-human situation.
- Everything you need to know about a customer has been written by them or about them. And it lives on the Internet. All you have…
- If you own the problem, you own the customer. If you lose the problem, you lose the customer. It's that simple.
- Every time a customer calls or you call a customer, you have an opportunity and a choice. What choice are you making?
- The buyer, the prospect, the customer expects you to have knowledge of their stuff, not just your stuff.
More Customer Quotes
- In an organization of any significant size, the executives cannot create the future single-handedly. They must develop the enterprise in a constellation… — Karl Albrecht
- Getting service right is more than just a nice to do; it's a must do. American consumers are willing to spend more… — Jim Bush
- Customer service is just a day-in, day-out ongoing, never-ending, unremitting, persevering, compassionate, type of activity. — Unknown Author
- There is only one ingredient for innovation and that is the power of the human mind. As long as a company is… — N. R. Narayana Murthy
- We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make… — Jeff Bezos
- There are only three measurements that tell you nearly everything you need to know about your organization's overall performance: employee engagement, customer… — Jack Welch
- The interesting thing is when we design and architect a server, we don't design it for Windows or Linux, we design it… — Michael Dell
- I think Amazon is the preeminent pioneer in building a new way of doing commerce: personalized, database-driven commerce, where the big value… — Andy Grove