« All Customer Quotes · Simon Mainwaring's Page
Customer Quotes by Simon Mainwaring
- Make the customer the hero of your brand's story.
- Companies and their brands need to reach out and speak directly to consumers, to honor their values, and to form meaningful relationships with them. They…
- The simple act of saying 'thank you' is a demonstration of gratitude in response to an experience that was meaningful to a customer or citizen.
- CEOs must embrace the role of serving as the public face of the company to their customer community and the marketplace at large.
- Many corporate leaders and employees have the right intentions, but it can be overwhelming when you consider how everything is affected from leadership styles, to…
- A social contract is the way out of this dilemma for corporations that want to lead in the 21st century by showing consumers how seriously…
- How much do you as a consumer value a positive experience with a brand or its customer service department? How willing are you to share…
- In fact, I believe the first companies that make an effort to develop an authentic, transparent, and meaningful social contract with their fans and customers…
- When a positive exchange between a brand and customers becomes quantifiable metrics, it encourages brand to provide better service, customer service to do a better…
More Customer Quotes
- Getting service right is more than just a nice to do; it's a must do. American consumers are willing to spend more… — Jim Bush
- There is only one ingredient for innovation and that is the power of the human mind. As long as a company is… — N. R. Narayana Murthy
- We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make… — Jeff Bezos
- There are only three measurements that tell you nearly everything you need to know about your organization's overall performance: employee engagement, customer… — Jack Welch
- In an organization of any significant size, the executives cannot create the future single-handedly. They must develop the enterprise in a constellation… — Karl Albrecht
- The interesting thing is when we design and architect a server, we don't design it for Windows or Linux, we design it… — Michael Dell
- I think Amazon is the preeminent pioneer in building a new way of doing commerce: personalized, database-driven commerce, where the big value… — Andy Grove
- Customer service is the new marketing. — Derek Sivers