"Customer service is the new marketing." — Derek Sivers
"Customer service is the new marketing."
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Derek Sivers
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32 Quotes by Derek Sivers
Derek Sivers has 32 quotes on this site.
A few more worth reading:
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The single most important thing is to make people happy. If you are making people happy, as a side effect,…
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If anybody ever called our number, it would be picked up in less than 2 rings with a friendly voice…
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If it's not a hit, switch.
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If you really care about starting a movement, have the courage to follow and show others how to follow. And…
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Repeated psychology tests have proven that telling someone your goal makes it less likely to happen.
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Care about your customers more than about yourself, and you'll do well.
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The first follower is actually an underestimated form of leadership in itself. … The first follower is what transforms a…
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It was the first follower that transformed the lone nut into a leader.
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Every time you're making a choice, one choice is the safe/comfortable choice - and one choice is the risky/uncomfortable choice.…
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Don't be on your deathbed someday, having squandered your one chance at life, full of regret because you pursued little…
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Let’s never forget that whatever brilliant ideas you have or hear, that the opposite may also be true.
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Everyone who became great at something has a similar story: For years, they worked on their craft every day, even…
See all 32 quotes by Derek Sivers »
More Customer Quotes
This quote is filed under Customer Quotes,
one of 548 quotes in that category. Here are a few more:
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The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It…
— Jeff Bezos
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If you're competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be…
— Jeff Bezos
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We see our customers as invited guests to a party, and we are the hosts. It's our job every day…
— Jeff Bezos
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To give money to a woman - and here I must speak as a man - is to deny her…
— James Buchan
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Only institutions that go about the old-fashioned business of taking in deposits from customer A and lending them out to…
— Graydon Carter
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There are only three measurements that tell you nearly everything you need to know about your organization's overall performance: employee…
— Jack Welch
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In an organization of any significant size, the executives cannot create the future single-handedly. They must develop the enterprise in…
— Karl Albrecht
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Our business is about technology, yes. But it's also about operations and customer relationships.
— Michael Dell
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The interesting thing is when we design and architect a server, we don't design it for Windows or Linux, we…
— Michael Dell
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I think Amazon is the preeminent pioneer in building a new way of doing commerce: personalized, database-driven commerce, where the…
— Andy Grove
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Businesses once grew by one of two ways; grass roots up, or by acquisition... Today businesses grow through alliances -…
— Peter Drucker
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Customer satisfaction is worthless. Customer loyalty is priceless.
— Jeffrey Gitomer
See all 548 Customer Quotes »