Customer Quotes

548 quotes by 314 authors

Firms need to ensure that their ability to provide effective customer service keeps pace with their growth. If you're marketing your firm to new customers,… — Arthur Levitt Jr
Bill Gates' Success Factors for Microsoft 1. Long-term Approach 2. Passion for Products and Technology 3. Teamwork 4. Results 5. Customer Feedback 6. Individual Excellence — Bill Gates
Don Keough's (CEO Coca-Cola) 11 Rules on "HOW TO LOSE": 1. Stop taking risks 2. Be content 3. Never deviate from what the founder did… — Donald Keough
In the world of Internet Customer Service, it's important to remember your competitor is only one mouse click away. — Unknown Author
It's very logical: There is proven ROI in doing whatever you can to turn your customers into advocates for your brand or business. The way… — Gary Vaynerchuk
Remember that, in the end, the customer doesn't know, or care, if you are small or large as an organization - she or he only… — Giorgio Armani
If you're not serving the customer, your job is to be serving someone who is. — Jan Carlzon
If anything goes wrong, the customer doesn't care whose fault it is. He's the one who's going to suffer anyway. — Jan Carlzon
If we can keep our competitors focused on us while we stay focused on the customer, ultimately we'll turn out all right. — Jeff Bezos
We've had three big ideas at Amazon that we've stuck with for 18 years, and thy're the reason we're successful: Put the customer first. Invent.… — Jeff Bezos
Getting service right is more than just a nice to do; it's a must do. American consumers are willing to spend more with companies that… — Jim Bush
One customer well taken care of could be more valuable than $10,000 worth of advertising. — Jim Rohn
You are allowed to do this - don't worry about the rules, don't worry about getting into trouble, your job is to take care of… — John E. Pepper, Jr.
Customer service is just a day-in, day-out ongoing, never-ending, unremitting, persevering, compassionate, type of activity. — Unknown Author
It is so much easier to be nice, to be respectful, to put yourself in your customers' shoes and try to understand how you might… — Mark Cuban
Quality in a service or product is not what you put into it. It is what the client or customer gets out of it. — Peter Drucker
The single most important thing to remember about any enterprise is that there are no results inside its walls. The result of a business is… — Peter Drucker
The definition of salesmanship is the gentle art of letting the customer have it your way. — Ray Kroc
Setting customer expectations at a level that is aligned with consistently deliverable levels of customer service requires that your whole staff, from product development to… — Richard Branson
The first step in exceeding your customer's expectations is to know those expectations. — Roy H. Williams

Who Wrote These Customer Quotes

314 authors contributed a total of 548 Customer Quotes, led by these top contributors: