Customer Quotes
548 Customer quotes by 314 unique authors
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No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service.
— John P. Kotter
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If the employees come first, then they're happy. A motivated employee treats the customer well. The customer is happy so they keep coming back, which…
— Herb Kelleher
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You can never go too far wrong by thinking like a customer who’s new to the business.
— Richard Branson
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Throughout our history, Microsoft has won by making big, bold bets. I believe that now is not the time to scale back the scope of…
— Steve Ballmer
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Branding Through Customer Service Over the years, the number one driver of our growth at Zappos has been repeat customers and word of mouth. Our…
— Tony Hsieh
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Hopefully 10 years from now people won't even realize we started out selling shoes. They will just think about Zappos as a place to get…
— Tony Hsieh
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Zappos is a customer service company that just happens to sell shoes.
— Tony Hsieh
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In every company which I have done strategic planning, the number-one value people choose is always integrity. The second values may be quality of products…
— Brian Tracy
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We innovate by starting with the customer and working backwards. That becomes the touchstone for how we invent.
— Jeff Bezos
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If you're long-term oriented, customer interests and shareholder interests are aligned.
— Jeff Bezos
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You know, if you make a customer unhappy they won't tell five friends, they'll tell 5,000 friends. So we are at a point now where…
— Jeff Bezos
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Their attitude is, 'okay, I am the customer. You are supposed to entertain me.' It's kind of a passive attitude they're taking, and to me…
— Shigeru Miyamoto
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Shampoo doesn’t have to foam, but we add foaming chemicals because people expect it each time they wash their hair. Same thing with laundry detergent.…
— Charles Duhigg
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If Franz Kafka were alive today he'd be writing about customer service.
— Jonathan Alter
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Every day were saying, 'How can we keep this customer happy?' How can we get ahead in innovation by doing this, because if we don't,…
— Bill Gates
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Everyone talks about building a relationship with your customer. I think you build one with your employees first.
— Angela Ahrendts
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We will hire someone with less experience, less education, and less expertise, than someone who has more of those things and has a rotten attitude.…
— Herb Kelleher
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A product is something made in a factory; a brand is something that is bought by the customer. A product can be copied by a…
— Stephen King
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Like any small business owner, I experienced the pressures of building a company from the ground up - developing a business plan, balancing the books,…
— Gavin Newsom
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I don't like to dictate the style to the customer, I believe people give something their own trend.
— L'Wren Scott
Who Wrote These Customer Quotes
314 authors contributed a total of 548 Customer Quotes, led by these top contributors: