Customer Quotes

548 Customer quotes by 314 unique authors

An institution which is financed by a budget - or which enjoys a monopoly which the customer cannot escape - is rewarded for what it… — Peter Drucker
Quality and service are important, if you want to make a sale. If you want to keep a customer for life, keep your promises. — Heidi
When the customer is wrong it is not a good idea to tell them. — Garrison Wynn
As a brand marketer, I'm a big believer in 'branding the customer experience,' not just selling the service. — John Sculley
You're headed in the right direction when you realize the customer viewpoint is more important than the company viewpoint. It's more productive to learn from… — John Romero
All we are doing is looking at the time line, from the moment the customer gives us an order to the point when we collect… — Taiichi Ohno
There is only one ingredient for innovation and that is the power of the human mind. As long as a company is able to attract,… — N. R. Narayana Murthy
Customer needs have an unsettling way of not staying satisfied for very long. — Karl Albrecht
If you do something extraordinary for your customer you will never be forgotten. Customer service heroes get remembered, but legends never die. — Eric Lander
Welcome to the Customer Revolution, where you are no longer in charge. Your customer is. — Michael Lazerow
Unknown customer, unstated need - that is bleeding edge of innovation! — Subroto Bagchi
Before you can pick a social-media strategy, you have to think of your customer and what the value proposition is for them. Social media is… — Carol Roth
I'm usually the sparkle in a closet full of conservative clothes. Either that or my customer has a closet full of my clothes and a… — Betsey Johnson
If I had to run a company on three measures, those measures would be customer satisfaction, employee satisfaction and cash flow. — Jack Welch
Make the customer the hero of your brand's story. — Simon Mainwaring
The customer is an object to be manipulated, not a concrete person whose aims the businessman is interested to satisfy. — Erich Fromm
The customer is always right! John Wanamaker must be turning in his grave. If you're a customer today, you're an intruder. — Cleveland Amory
It is in the ordinary events of every day that we develop the proactive capacity to handle the extraordinary pressures of life. It's how we… — Stephen Covey
I'm making a case against how money managers are handling customers' money. The objective of the customer is not being met if the fund managers… — Michael Lee-Chin
Corporations invest in sophisticated CRM, or Customer Relationship Management, programs to effectively oversee their relationship with their customers at every point during the buying process. — Marc Ostrofsky
As retail goes through a fundamental shift into the digital world, I believe Ocado's model and the high standards of customer service it provides will… — Stuart Rose
I did work at a mall in college - I think retail/customer service is just one of the most hideous jobs in the world. So… — Jayma Mays
The fundamental issue is: In the world of the Internet, is there a place for a packager of services? Does the customer want to go… — Lou Gerstner
I'm looking for best practices constantly. Apple has beautiful design, beautiful product, incredibly functional. But mostly it's about picking product, getting behind it, marketing it… — Millard Drexler
CEOs hate variance. It's the enemy. Variance in customer service is bad. Variance in quality is bad. CEOs love processes that are standardized, routinized, predictable.… — Marcus Buckingham

Who Wrote These Customer Quotes

314 authors contributed a total of 548 Customer Quotes, led by these top contributors: