“The most important thing is that you need to define the quality as leadership and quality as management.” — Pearl Zhu Copy Share Image
“Quality management ensures that an organization, product, or service is consistent, effective, and meet customers’ expectation.” — Pearl Zhu Copy Share Image
“The quality of assessors is critical to the quality of the assessment result.” — Pearl Zhu Copy Share Image
“By manifesting creativity from an individual endeavor to a team activity and a collective effort, the horizon of creativity is expanded.” — Pearl Zhu Copy Share Image
“We need to choose to continue to learn, grow, and empower people to learn and grow as well.” — Pearl Zhu Copy Share Image
“Be courageous to listen to what you don’t want to hear and have the guts to be innovative.” — Pearl Zhu Copy Share Image
“The digital boards today should be informed on what benefit is being delivered by IT and aware of constraints and risks.” — Pearl Zhu Copy Share Image
“Applying the right procedures and policies to asset management allows IT to create a realistic budget with few surprises, and keep best practices to… — Pearl Zhu Copy Share Image
“Knowledge does not stand still; it flows into the company, and it flows out of it; it erodes, and it gets created again.” — Pearl Zhu Copy Share Image
“Running IT as a business, IT performance has to be clearly linked with the business performance.” — Pearl Zhu Copy Share Image
“The corporate board oversees the corporate strategy, and the business strategy is underpinned by business capabilities.” — Pearl Zhu Copy Share Image
“The great communication is not to create more gaps but to bridge the difference and encourage creativity.” — Pearl Zhu Copy Share Image
“The board’s oversight of information management agenda helps to highlight the strategic perspective of IT and improve its differentiated value.” — Pearl Zhu Copy Share Image
