Just the other day, I was in my neighborhood Starbucks, waiting for the post office to open. I was enjoying a chocolatey… — Sarah Vowell Copy Share Image
I'm an independent. I'm a centrist. A new generation is arriving that has grown up with a multiplicity of choice in every… — John Avlon Copy Share Image
“THE BIG PICTURE A marketing plan is a fluid, living guide to help you focus all of your marketing efforts towards a… — Mike King Copy Share Image
If I know someone who has won an award or received a promotion I tend to gift them a bottle of Black… — Shibani Dandekar Copy Share Image
“Online word-of-mouth is very powerful. These days customer service is one of the most important differentiation factors used by customers to pick… — Pooja Agnihotri Copy Share Image
Smart phones are re-inventing the connections between companies and their customers. — Rich Miner Copy Share Image
Success is a funny thing. It means different things to different people. For me, I am always pleased when people connect to… — John Varvatos Copy Share Image
“In an age when mass pleasures like television are becoming more feeble and homogeneous, the very act of discrimination becomes a form… — Lynn Hoffman Copy Share Image
I think people take for granted the success of the original content at A&E Networks and in building brands. People have selective… — Nancy Dubuc Copy Share Image
It doesn't matter if you have the greatest product in the world if no one will buy it. Have an idea of… — Cameron Johnson Copy Share Image
“Personalized interactions greatly improve customer service and let customers know that your company cares about them and their problems.” — Oscar Auliq-Ice Copy Share Image
“While delivering consistently good customer service requires work and alignment across your entire organization, a good place to start is your support… — Oscar Auliq-Ice Copy Share Image
The CARE Award would give an incentive to brands and businesses to treat their employees well. — Dean Phillips Copy Share Image
“The incessant witless repetition of advertisers' moron-fodder has become so much a part of life that, if we are not careful, we… — The London Times 1886 Copy Share Image
How far can you push a rope? Not very far. That's why true influencers don't push. — Bob Burg Copy Share Image
Advertising has us chasing cars, clothes, and working jobs we hate, so we can buy things we don't need. — Anonymous Copy Share Image
After the shooting of John Lennon and the early death of so many great stars and the utter naked venal mercantile marketing… — Stephen Fry Copy Share Image
Personally, I'd love to see more social media firms develop business models that aren't reliant on advertising. If you're a social media… — Clive Thompson Copy Share Image
“Value-based segmentation combined with event-driven marketing, to give customers the right product marketing at the right time, can increase performance by another… — Mark Jeffery Copy Share Image
There are so many other people involved in the making of a play or a television series or whatever... even if you're… — Peter Morgan Copy Share Image
