“lawyer and technology writer Richard Koman, argued that Google “has become a true believer in its own goodness, a belief which justifies… — Nicholas Carr Copy Share Image
I worked at Sears in the Woodfield Mall as a gift wrapper. I'm actually a great gift wrapper, and the customers were… — Sherri Shepherd Copy Share Image
“Sellers are forced to compete more seriously on price, quality, and customer service, rather than being able to stay in business simply… — Tom Wainwright Copy Share Image
No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service. — John P. Kotter Copy Share Image
When you're a CEO, if you've got something that can be handled down in a sales office or by a customer service… — Doug Burgum Copy Share Image
Big Government is erecting a panopticon state - one that sees everything, and regulates everything. It’s great “customer service,” except that you… — Mark Steyn Copy Share Image
“Budget airlines often have serious customer service problems, overbooking of flights, rescheduling of passengers, lying about passenger refunds, delays and reliability issues.” — Steven Magee Copy Share Image
I had rather get a root canal without anesthesia than to call your customer service office for help. — Jon Jones Copy Share Image
CEOs hate variance. It's the enemy. Variance in customer service is bad. Variance in quality is bad. CEOs love processes that are… — Marcus Buckingham Copy Share Image
dealing with a counter clerk at the phone company who had all the customer service skills of a homicidal sociopath on work… — Jasmine Cresswell Copy Share Image
“I’m in love with the customer service at Walmart. And by customer service I mean the customer is forced to self-checkout because… — Jarod Kintz Copy Share Image
“The jogger sighed. He pulled out his phone and my eyes got big, because it glowed with a bluish light. When he… — Rick Riordan Copy Share Image
When a positive exchange between a brand and customers becomes quantifiable metrics, it encourages brand to provide better service, customer service to… — Simon Mainwaring Copy Share Image
Unless you are building a new company from the ground up and can install caring as your businesses' cornerstone, you have to… — Gary Vaynerchuk Copy Share Image
“The man behind the counter seemed to have stopped listening to him. He slid a room key across the fake-wood-grain counter and… — Ryan Boudinot Copy Share Image
It's much harder to provide a great customer service than I would have ever realised. It's much more art than science in… — David Yu Copy Share Image
We asked ourselves what we wanted this company to stand for. We didn't want to just sell shoes. I wasn't even into… — Tony Hsieh Copy Share Image
“How you think about your customers influences how you respond to them.” — Marilyn Suttle Copy Share Image
“By building your customer service strategy around good principles, you'll create a positive, hassle-free customer experience for everyone who deals with your… — Oscar Auliq-Ice Copy Share Image
“Online word-of-mouth is very powerful. These days customer service is one of the most important differentiation factors used by customers to pick… — Pooja Agnihotri Copy Share Image
“Clients' needs are the most important needs in the world of business.” — Utibe Samuel Mbom Copy Share Image
