With support jobs moving to China and India, it's not surprising that English-speaking countries' top frustration revolves around the difficulty of understanding… — Bob Hayes Copy Share Image
You should not build your customer service system on the premise that your organisation will never question the whims of your clients. — Richard Branson Copy Share Image
If you get into a customer service fight with a hooker, even if you're in the right, you're in the wrong. — Chelsea Handler Copy Share Image
A lot of people have fancy things to say about customer service, but it's just a day-in, day-out, ongoing, never-ending, persevering, compassionate… — Christopher McCormick Copy Share Image
