Communicate Quote by Sheryl Sandberg
“When people are really suffering, and we know they're suffering, that question can be a very difficult one. Inadvertently, I think without anyone meaning it, it communicates a lack of empathy.”
About This Quote
Source Interview: Women in Leadership, 2018
Asking about suffering can unintentionally seem uncaring, even without ill intent.
In simple terms: Questions about pain can seem uncaring.
Speak empathy before probing.
Themes
Mood
Type
When to use this quote
- management meetings
- counseling sessions
- team feedback
- personal conversations
Key Concepts
Questions to Reflect On
- How can you frame difficult questions with compassion?
- When is it better to listen than ask?
May silence needed voices if not handled gently.