Bad news Quote by Sheryl Sandberg
““psychologists coined the term “mum effect” for when people avoid sharing bad news.””
About This Quote
Source Book: Lean In, 2013
The “mum effect” describes the tendency to with sharing bad news, which can hinder problem solving.
In simple terms: People avoid delivering bad news.
Encourage transparent communication.
Themes
Mood
Type
When to use this quote
- team meetings
- crisis management
- performance reviews
Key Concepts
Questions to Reflect On
- How can you create safe spaces for bad news?
- What incentives reduce the mum effect?
Silence can worsen issues and erode trust.