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Bad news Quote by Sheryl Sandberg

“psychologists coined the term “mum effect” for when people avoid sharing bad news.” quote by Sheryl Sandberg
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““psychologists coined the term “mum effect” for when people avoid sharing bad news.””

Sheryl Sandberg

About This Quote

Source Book: Lean In, 2013

The “mum effect” describes the tendency to with sharing bad news, which can hinder problem solving.

In simple terms: People avoid delivering bad news.

Key Takeaway

Encourage transparent communication.

Themes

communication psychology leadership

Mood

cautious insightful

Type

advisory educational

When to use this quote

  • team meetings
  • crisis management
  • performance reviews

Key Concepts

information avoidance organizational behavior

Questions to Reflect On

  • How can you create safe spaces for bad news?
  • What incentives reduce the mum effect?
A Different Perspective

Silence can worsen issues and erode trust.

3.4 out of 5 (6 ratings)

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