Procurement Quote by Michael Farmer
““Procurement sets fees based on a negotiated agreement about agency headcounts and costs, and (separately) marketing generates workloads for the agencies. Agencies, who measure client health through profitability measures alone, have no rigorous way to factor in client workloads. TABLE””
About This Quote
The quote highlights a mismatch between procurement pricing and marketing workload generation, and agencies' reliance on profit metrics without accounting for workload intensity.
In simple terms: Procurement and marketing operate separately, causing agencies to miss workload factors when measuring client health.
Key Takeaway
Align pricing, workload, and profitability metrics.
Themes
procurement
marketing
agency management
profitability
workload measurement
Mood
analytical
critical
strategic
Type
business
operational
insightful
When to use this quote
- budget planning
- service pricing
- agency performance reviews
- client negotiations
Key Concepts
cost allocation
performance metrics
client health assessment
Questions to Reflect On
- How can agencies incorporate workload data into profitability assessments?
- What mechanisms ensure procurement and marketing align on client demands?
A Different Perspective
Profitability alone may not reflect true service demand or resource strain.
![“We do know, with absolute certainty, that [Saddam] is using his procurement system to acquire the equipment he needs in order to enrich uranium to build a nuclear weapon.” quote by Dick Cheney](https://sms4smile.com/quotes/img-quotes/cb4/dick-cheney-1810_absolute-certainty_we-do-know-with-absolute-certainty-that_363969.jpg)
