Communication Quote by Marshall B. Rosenberg
“Focusing on the unmet need (not the judgment) is more likely to get the need met.”
About This Quote
Source Book: Nonviolent Communication, 2003
He advises focusing on unmet needs rather than judgments to meet those needs effectively.
In simple terms: Address needs, not judgments, to solve problems.
Key Takeaway
Listen for underlying needs before reacting.
Themes
communication
needs
judgment
Mood
calm
constructive
Type
educational
practical
When to use this quote
- relationships
- customer service
- team meetings
- mediations
Key Concepts
Psychology
conflict resolution
Questions to Reflect On
- How can you uncover hidden needs?
- What prevents us from hearing others’ needs?
A Different Perspective
People may resist acknowledging their own needs.
