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Customer Quote by Joe Gebbia

“To me, 'design thinking' is another way of saying empathize…” quote by Joe Gebbia — Download Open image

“To me, 'design thinking' is another way of saying empathize with the customer. It's consideration for the person you're designing for.”

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More by Joe Gebbia

We're a community-driven brand, but at the same time, we want every host in every home to recognize that they're all individuals, and to…

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Airbnb was born out of necessarity. Our rent went up. It was born out of a problem.

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There's no reason any company should be limited by its physical environment.

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We expect Seoul to be one of our most important markets not only in Asia but around the world.

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What we're doing with Airbnb feels like the nexus of everything that is right. We're helping people be more resourceful with the space they…

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When the car was introduced in 1908, people could experience a brand new way to travel that was more efficient than a horse and…

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When we go city by city, country by country, the majority of our hosts, our owners, are simply renting out their spare bedroom.

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Given Miami's unique role in Airbnb's roots, I'm particularly proud of how South Floridians have embraced home sharing as an opportunity to earn supplemental…

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The fear of mistakes is the fast track to irrelevance.

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Starting a company in San Francisco when we did usually meant it was destined to be a data-driven tech company. But that didn't seem…

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In the post-war United States, you had this race to the suburbs. Cities shrank, the suburbs got bigger - and the notion of community…

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Scheduled shipping is one of many inventions that has made New York a global capital of innovation and creativity - from Willis Carrier's invention…

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Explore all 87 Joe Gebbia quotes

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I wanted all my stores to be the same, to offer the same customer experience, whether I was there or not.

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What I disliked most about working as a shop assistant wasn't the occasional snooty customer or the shop or the hours, but the way…

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Yes, e-commerce is a strange situation for an old guy like me. You can buy a TV online, OK, but to buy a dress…

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“Data Scientists should recall innovation often times is not providing fancy algorithms, but rather value to the customer.”

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First and foremost, localization is a customer strategy, it's not a cost arbitrage or whatever.

John L. Flannery

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I do not work for the shareholder, to be honest. I work for the customer.

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It's almost always easier to sell to an existing customer base than to find a new one.

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I believe that all brands will become storytellers, editors and publishers, all stores will become magazines, and all media companies will become stores. There…

Natalie Massenet

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But nothing is better than the market, where the customer and the business deal directly with each other, because if you rip people off,…

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