Accountability Quote by Jeremy Stoppelman

Consumers are empowered by Yelp and tools like it: before, when they had a bad experience, they didn't have much recourse. They could fume,…

— Jeremy Stoppelman

I will tell you flat out that I continually find Yelp and products like it to be increasingly worthless to me as a consumer.

— Andrew Zimmern

There are so many businesses that are succeeding on Yelp that don't pay us a dollar, and we're really excited about that.

— Jeremy Stoppelman

I think by paying attention to the feedback that you get on Yelp, you can very quickly integrate it into your business... The really…

— Jeremy Stoppelman

“The behavior of businesses that I have already talked about — as well as well-publicized customer service fiascos (like Costco’s transition to only accept…

— Brian de Haaff

I think people often underestimate the power of consumers. But I equally say that consumers are like shock troops: You can't keep them agitated…

— John Elkington

Any customer that walks away, disrespected and defeated, represents tens of thousands of dollars out the door, in addition to the failure of a…

— Seth Godin

It's learning your craft and understanding what it takes to survive in this industry. On the back of exposure from TV to books to…

— Gordon Ramsay

“Neglect of what is genuinely human is the major reason why so many people in American business right now feel more victimized than helped…

— Tom Morris

Our DNA is as a consumer company - for that individual customer who's voting thumbs up or thumbs down. That's who we think about.…

— Steve Jobs

If American industry continues to sow contempt for the consumer, it will reap contempt from the consumer.

— Betty Furness

Consumers don't think how they feel. They don't say what they think and they don't do what they say.

— David Ogilvy