Communication Quote by James P. Womack

“Dedicated product teams in direct dialogue with customers always find ways to specify value more accurately and often learn of ways to enhance flow and pull as well.” quote by James P. Womack — Download Open image

““Dedicated product teams in direct dialogue with customers always find ways to specify value more accurately and often learn of ways to enhance flow and pull as well.””

James P. Womack

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“Taiichi Ohno blamed this batch-and-queue mode of thinking on civilization’s first farmers, who he claimed lost the one-thing-at-a-time wisdom of the hunter as they became obsessed with batches (the once-a-year harvest) and inventories (the grain depository).4 Or perhaps we’re simply born with batching thinking in our heads, along with many other “common sense” illusions—for example, that time is constant rather…

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“In the lean enterprise, Sales and Production Scheduling are core members of the product team, in a position to plan the sales campaign as…

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“So, how do you make value flow? The first step, once value is defined and the entire value stream is identified, is to focus on the actual object—the specific design, the specific order, and the product itself (a “cure,” a trip, a house, a bicycle)—and never let it out of sight from beginning to completion. The second step, which makes…

James P. Womack

“Steve Maynard’s solution was to form a team for each product to stick with that product during its entire production life. This team—consisting of a marketer, a product engineer, and a tooling/process engineer—proceeded to enter into a dialogue with leading customers (major contractors) in which all of the old products and solutions were ignored. Instead, the customer and the producer…

James P. Womack

“The first visible effect of converting from departments and batches to product teams and flow is that the time required to go from concept…

James P. Womack

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“By contrast, work in an organization where value is made to flow continuously also creates the conditions for psychological flow. Every employee has immediate…

James P. Womack

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“The most important task in specifying value, once the product is defined, is to determine a target cost based on the amount of resources…

James P. Womack

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“How can performance be improved? Sweat and longer hours are not the answer but will be employed if no one knows how to work…

James P. Womack

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“This approach seems completely backward to traditional managers who have been told all their lives that competitive advantage in manufacture is obtained from automating,…

James P. Womack

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“What is the muda-free cost of this product, once unnecessary steps are removed and value is made to flow? This becomes the target cost…

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“started with marketing, which commissioned surveys comparing Wiremold’s products with the offerings of competitors. When an “opportunity” was identified, usually a gap in the…

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“Our initial objective in creating a value stream “map” identifying every action required to design, order, and make a specific product is to sort these actions into three categories: (1) those which actually create value as perceived by the customer; (2) those which create no value but are currently required by the product development, order filling, or production systems (Type…

James P. Womack

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A dialogue is very important. It is a form of communication in which question and answer continue till a question is left without an answer. Thus the question is suspended between the two persons involved in this answer and question. It is like a bud with untouched blossoms . . . If the question is left totally untouched by thought,…

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Life as we know it is fundamentally unsatisfying. I think most folks feel this to be true. They know that a life of aimless consumption isn't much of a life. And work offers us very little satisfaction. Plus our work and consumption is destroying the environment. And this is in the rich countries. Add starvation, etc. to the mix, and…

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Communication Quote by James P. Womack

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