Better Quote by Gillian Tans

The best feature of a product should really be the customer service.

— Jason Fried

We are focused on features, not products. We eliminated future products that would have made the complexity problem worse. We don't want to have…

— Sergey Brin

“great advantages over the manufacturer-centric innovation development systems that have been the mainstay of commerce for hundreds of years. Users that innovate can develop…

— Eric von Hippel

Our development strategy is based on a deep understanding of our customers. They want high-quality products and good service.

— Liang Wengen

The secret to building great products is not creating awesome features, it's to make your users awesome.

— Kathy Sierra

“For a company to innovate, it must create products and services that let consumers perform a job faster, better, more conveniently, and/or less expensively…

— Anthony Ulwick

There were business challenges, a lot of imitators sprung up, but we built a product that customers love.

— Ritesh Agarwal

We've had to be innovative, in terms of reaching the customer, and that's all been about making it an experiential shopping environment.

— Sara Davies

The difficult part for us is adding features without making the product more complicated.

— Jan Koum

“Dedicated product teams in direct dialogue with customers always find ways to specify value more accurately and often learn of ways to enhance flow…

— James P. Womack

“users of products and services-both firms and individual consumers-are increasingly able to innovate for themselves. User-centered innovation processes offer great advantages over the manufacturer-centric…

— Eric von Hippel

A big part of my job is to accelerate our ability to bring innovative products to our customers more quickly.

— Satya Nadella