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Management Quote by Gene Kim

“The deal [between product owners and] engineering goes like this: Product management takes 20% of the team’s capacity right off the top and gives this to engineering to spend as they see fit. They might use it to rewrite, re-architect, or re-factor problematic parts of the code base...whatever…” quote by Gene Kim
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““The deal [between product owners and] engineering goes like this: Product management takes 20% of the team’s capacity right off the top and gives this to engineering to spend as they see fit. They might use it to rewrite, re-architect, or re-factor problematic parts of the code base...whatever they believe is necessary to avoid ever having to come to the team and say, ‘we need to stop and rewrite [all our code].’ If you’re in really bad shape today, you might need to make this 30% or even more of the resources. However, I get nervous when I find teams””

Gene Kim

About This Quote

Source Book: The Phoenix Project, Gene Kim, 2013

Product managers allocate a portion of team capacity to engineering for unknown work, but over‑allocation can signal deeper issues.

In simple terms: Allocate time for unknown work, but beware over‑allocation.

Key Takeaway

Balance capacity for innovation and stability.

Themes

capacity planning risk management engineering product management

Mood

analytical cautious

Type

technical business

When to use this quote

  • software development
  • project budgeting
  • team health

Key Concepts

resource allocation technical debt strategic planning

Questions to Reflect On

  • How much capacity is healthy?
  • What signals indicate a need for reallocation?
A Different Perspective

Excessive allocation can mask underlying problems.

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