Management Quote by Gene Kim
““The deal [between product owners and] engineering goes like this: Product management takes 20% of the team’s capacity right off the top and gives this to engineering to spend as they see fit. They might use it to rewrite, re-architect, or re-factor problematic parts of the code base...whatever they believe is necessary to avoid ever having to come to the team and say, ‘we need to stop and rewrite [all our code].’ If you’re in really bad shape today, you might need to make this 30% or even more of the resources. However, I get nervous when I find teams””
About This Quote
Source Book: The Phoenix Project, Gene Kim, 2013
Product managers allocate a portion of team capacity to engineering for unknown work, but over‑allocation can signal deeper issues.
In simple terms: Allocate time for unknown work, but beware over‑allocation.
Balance capacity for innovation and stability.
Themes
Mood
Type
When to use this quote
- software development
- project budgeting
- team health
Key Concepts
Questions to Reflect On
- How much capacity is healthy?
- What signals indicate a need for reallocation?
Excessive allocation can mask underlying problems.