Business Quote by Gary Bettman
“We profoundly regret the suffering this has caused our fans, our business partners and the thousands of people who depend on our industry for their livelihoods.”
About This Quote
Source Statement: NHL Press Release, 2023
The organization apologizes for causing hardship, acknowledging responsibility and the impact on livelihoods.
In simple terms: Apology for causing suffering.
Key Takeaway
Take responsibility and seek repair.
Themes
accountability
impact
apology
Mood
regretful
serious
Type
public
apologetic
When to use this quote
- customer service
- public relations
- crisis management
Key Concepts
corporate responsibility
stakeholder harm
Questions to Reflect On
- How will you prevent future harm?
- What restitution is appropriate?
A Different Perspective
Apologies without action may seem empty.
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