Business Quote by Gary Bettman
“We profoundly regret the suffering this has caused our fans, our business partners and the thousands of people who depend on our industry for their livelihoods. If you want to know how I feel, I'll summarize it in one word - terrible.”
About This Quote
Source Press Release, NHL, 2023
The organization acknowledges causing harm and expresses deep remorse, labeling the feeling as terrible.
In simple terms: Apology for harm caused.
Key Takeaway
Acknowledge and improve.
Themes
responsibility
empathy
accountability
Mood
regretful
serious
Type
apology
public statement
When to use this quote
- sports industry
- fan base
- business partners
- livelihoods
Key Concepts
damage control
public relations
crisis management
Questions to Reflect On
- How will you prevent future harm?
- What steps will you take to rebuild trust?
A Different Perspective
May be seen as insufficient without concrete actions.
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