Able Quote by Drayton Bird
“Your brand image is primarily an emotional construct. Emotion is probably always more powerful in swaying people than reason, but people like to be able to rationalize their choices.”
About This Quote
Brand perception is driven more by emotion than logic; people still seek rational explanations for their choices.
In simple terms: Emotion dominates brand perception.
Balance emotion with rational storytelling.
Themes
Mood
Type
When to use this quote
- advertising campaigns
- product launches
- customer loyalty programs
Key Concepts
Questions to Reflect On
- How can brands justify emotional appeals with facts?
- What role does rationalization play in brand loyalty?
Over‑reliance on emotion can backfire if facts contradict feelings.