Attention Quote by Christopher Voss
“Mirroring is simply repeating what someone just said. It creates more reception from the other side, it focuses attention, and it gives them an opportunity to dial in more with you and you to dial in more with them. It causes an almost completely unconscious response for the person to want to go on.”
About This Quote
Source Book: Never Split the Difference by Chris Voss, 2016
Mirroring repeats a partner’s words to build rapport, focus attention, and encourage dialogue.
In simple terms: Repeat what they say to connect.
Use mirroring to deepen conversation.
Themes
Mood
Type
When to use this quote
- sales meetings
- mediations
- coaching sessions
- customer support
Key Concepts
Questions to Reflect On
- When is mirroring most effective?
- How can you ensure authenticity while mirroring?
Overuse may feel manipulative if not sincere.